- Industry: Computer
- Number of terms: 98482
- Number of blossaries: 0
- Company Profile:
Sometimes referred to as “Big Blue” IBM is a multinational corporation headquartered in Armonk, New York. It manufactures computer hardware and software and provides information technology and services.
In TCP/IP, a method of removing spooled files from the queue of a printer.
Industry:Software
In TCP/IP, a method to display the output queue of spooled files sent to a printer.
Industry:Software
In TCP/IP, a protocol that provides remote-terminal connection service. Telnet enables users of one host to log on to a remote host and interact as if they were directly attached terminal users of that host.
Industry:Software
In TCP/IP, an application layer protocol that uses TCP and Telnet services to transfer bulk-data files between machines or hosts.
Industry:Software
In telephony, a number supplied by the public telephone network to identify a logical called party. For example, two 800 numbers might both be translated to a single real telephone number. The DNIS is sent when the real telephone number is called to allow end users to distinguish which service is being called when a call arrives to the real number.
Industry:Software
In telephony, a service available in the United States that is provided by enhanced switch networks and that passes the calling party's telephone number through the network to the called party's telephone number.
Industry:Software
In telephony, a service that allows incoming telephone calls directed to the same dialed number to be routed to one of multiple agents, all of whom can provide the same service to the calling party and all of whom are assigned to the same ACD group.
Industry:Software
In telephony, a unit of information containing data about a completed call, such as the time the call began, its duration and date, the originating extension, and the number called.
Industry:Software
In telephony, the common telephone number that calling parties can dial to route calls to one of multiple agents.
Industry:Software
In telephony, the set of multiple agents assigned to process incoming telephone calls that are directed to the same dialed number. The routing of incoming calls to one of the agents in the ACD group is based on such properties as availability of the agent and length of time since the agent completed the last incoming call.
Industry:Software
