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gawain
In Microsoft CRM, an action to be performed, such as a task, or a communication item that is sent or received, for example, e-mail, phone calls, faxes, letters, and appointments. The status of activities is tracked and the activity history is stored in the system, so users can view the open and closed activities.
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- Part of Speech: noun
- Synonym(s):
- Blossary:
- Industry/Domain: Software
- Category: CRM applications
- Company: Microsoft
- Product:
- Acronym-Abbreviation:
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